The course is delivered over 5 online modules, through pre-recorded audio content and downloadable learning resources.
With the support of real-life, proven insights and easy to apply guidance, you’ll learn how to communicate far more effectively in both the workplace as well as in your personal life, particularly during times of conflict, crisis and change.
What you will learn:
* The practical psychology of influence and persuasion for everyday life
* How to engage in active listening and build genuine empathy (even with people you don’t like)
* The key steps to building lasting rapport with everyone you meet
* How to ethically bring about behavioural change in others
* How to negotiate your way out of conflict (as if your life depended on it)
* How to avoid the most common communication mistakes
* To identify your own personal barriers to effective communication
* Powerful questions to ask yourself that will enhance the quality of your life.
You have lifetime access to the course content so you can learn at your own pace. If you are not 100% satisfied with the course, you may request a full refund within 30 days of completion.